PRODUCT CLAIM FORM
We regret that a SCANGRIP product has given cause to complain.
Please provide us with a few details so that we can process your complaint in the best possible way.
Claims by email
We currently have problems with our online claim form, so please send your claim directly to claims@scangrip.com.
If possible, please describe your claim in detail below.
CUSTOMER DETAILS
Your name:
Company name (if you are a distributor):
Email:
Phone No.:
Postcode:
City *
Country *
Address:
Invoice No. / Delievery note No. *
Enter SCANGRIP Invoice No.
ABOUT YOUR PURCHASE
Did you buy your product through the SCANGRIP webshop? *
Yes
Please note, ONLY products bought via the SCANGRIP webshop can be claimed in this form. If you have purchased elsewhere than the SCANGRIP webshop, we kindly ask you to direct your claim to your point of purchase, to find the best solution.
Country *
Enter country from where you bought the light
Purchase Date *
dd-mm-åååå
Order No. *
Enter the order number from when you purchased the light (Eg. 22xxxx or 23xxxx)
CLAIM CONCERNS:
Item no. *
Enter item no.
Product name *
Enter product name
Quantity *
Serial / Batch No. *
Enter serial / batch no. (Follow link to find detail!)
Find the Serial / Batch No.
Description of error on item *
Please describe the problem with your SCANGRIP product
Attached a file? Upload (pictures of error)
Supported file formats: JPG, PNG, DOC, PDF
If you purchased your product from a retailer, please contact them directly.
They will be able to help you find the best solution.